Acclaro is excited to sponsor Zendesk Relate 18 at the Fairmont Hotel this month where the conference theme, “The Conservatory” is dedicated to learning how to nurture better customer relationships.
Our San Francisco-based team will be on hand to answer questions and demonstrate the latest in translation tools, including My Acclaro, our easy to use translation management platform as well as our handy Zendesk translation connector.
With the connector you can automate and speed up the availability of your multilingual support content. The integration enables you to select and submit support content for translation and receive completed multilingual content right back into Zendesk. It’s part of our commitment to developing smart integrations to popular content and CMS platforms so our clients can launch and manage multilingual content faster at reduced costs.
There’s no substitute for meeting your customer in their comfort zone, which means supporting them in their own language. Localizing support content not only improves the customer experience, it can help you lower global support costs and meet, if not improve, SLAs and CSAT scores.
To see how we can help you with human, machine or hybrid translation of your support and knowledge base content, stop by our booth located on the Terrace Level of the Fairmont Hotel.
Or feel free to swing by for a chat and to share ideas. See you at the show!