Deliver better support globally

Give your customers the answers they need in their language so they can solve problems quickly and relieve the burden on your support team.

Global support is getting harder to scale

As support content expands across languages and channels, it becomes increasingly difficult to make it understandable and consistent, which impacts your customers and your team.

Customers struggle to find answers when content isn't properly adapted to their language, while inconsistent tone and terminology creates confusion across help articles and support systems. As information becomes outdated, accuracy drops, reducing trust and self-service adoption. This drives up ticket volumes and pulls support teams into answering repeated questions instead of scaling efficiently.

Our approach

Scale without more tickets

Expand multilingual support without increasing workload or response times

Always current content

Ensure support content stays accurate and up to date as products and services evolve

Answers customers can trust

Give customers clear, reliable information so they can solve issues quickly without confusion

Acclaro helps scale support operations

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Expertise in support content

We support the full range of customer support content, from help centers and FAQs to chat, email, and product documentation

Designed for continuous updates

Our approach supports frequent content changes, helping you keep information current without falling behind

Integrated with your support tools

We work within your platforms to streamline workflows and keep content moving efficiently

Consistency at scale

Maintain a unified voice and terminology across large volumes of support content and languages

Focused on reducing support load

Clear multilingual content helps customers self-serve and reduces repetitive tickets, removing the burden on your team

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All the localization solutions under one roof

AI Solutions

AI workflows combine machine translation, automated post-editing, and quality estimation to scale localization quickly and consistently. Integrated into your process, our AI tools ensure accuracy so your team can focus on their highest priorities.

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Translation Solutions

Translate and adapt your content with the right balance of AI and human expertise where it’s needed. We deliver accurate and culturally relevant translations across languages and content types at the speed your business demands.

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Testing Solutions

Ensure your product works as intended in every market. We combine linguistic QA, functional testing, and in-context validation to catch issues before launch, from broken layouts to untranslated strings and usability gaps.

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Fast FAQs for support teams

You’ve got questions? We’ve got answers:

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