Workforce Software Scales Localization Across 30+ Markets

40%

Faster turnaround

2x

Content throughput

100%

On-time delivery

64%

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Workforce Software set its sights on 30 markets

Workforce Software, a leading HRTech company, needed to improve the quality of its localized software products and training materials and increase efficiency by optimizing its translation workflows. With plans to expand into additional markets, Workforce needed a reliable solution to scale to meet demand, address ongoing quality issues, and speed up their localization processes.

Summary

Challenges

Translation delays disrupted internal build processes while inaccurate translations led to customer complaints.

Outcomes

  • A frictionless process aligned to tight release schedules
  • Rigorous quality assurance on every release
  • Seamlessly localized software updates

Results

Workforce Software transformed its localization process and expanded into 30 markets with consistent, on-time releases.

The Challenge

Translation delays and quality issues slowed releases

  • Delays in translation workflows

These often cause disruptions in internal build processes and slow down product releases.

  • Inaccurate translations

Inaccurate translations led to customer complaints and dissatisfaction.

  • Lacked localization scalability

Lacked localization scalability to support rapid market expansion.

The Solution

A frictionless process aligned to tight release schedules

Partnering with Acclaro, Workforce Software implemented a mature and frictionless localization process to align with their tight release schedules. Acclaro solution:

  • Rigorous quality assurance

Rigorous quality assurance measures to eliminate translation errors.

  • Optimized workflows

Optimized workflows for delivering accurate translations on time.

  • Customized solutions

Customized solutions tailored to the specific needs of their software and training content.

  • Enhanced consistency

Enhanced consistency by utilizing translation memory, glossaries, and AI-powered tools.

The Results

30 markets conquered with on-time, quality releases

With Acclaro as their primary localization partner, Workforce Software transformed its localization process and achieved remarkable results:

  • Seamlessly localized software updates with consistent quality and on-time delivery.
  • Enhanced customer satisfaction through accurate and culturally relevant translations.
  • Expanded their presence to over 30 global markets, meeting ambitious growth objectives quickly but without compromising quality.