FinTech Localization Supports Global Expansion at Scale

Our client, a $600 million global leader in financial services software and solutions, operates across North America, Europe, Asia, and Australia. With 25,000+ employees, this enterprise offers asset management, transaction processing, and healthcare information management. To serve its diverse customer base - ranging from asset managers and banks to healthcare providers and pension funds - they needed a localization partner to deliver accurate, high-quality multilingual content at scale.

Acclaro stepped in with a flexible, technology-driven translation and localization strategy that drove efficiency and accuracy across this client’s multilingual content.

As this client expanded globally, the company required a scalable localization solution to manage large volumes of content across multiple languages. Several challenges made this task complex:

• Website localization: this client needed 100,000 source words translated into five languages within three months. Their current manual content processes were inefficient and slow, making automation essential.
• Custom CMS workflows: this client’s web team preferred reviewing translations directly in Craft CMS. The challenge was integrating this preference into an automated workflow to drive speed while preserving quality.
• Fast turnaround times: Beyond website content, this client’s sales and marketing teams needed quick, high-quality translations - especially for urgent sales decks required for key business events.
• Ongoing localization needs: With monthly website updates, marketing brochures, and customer education materials requiring continuous translation, this client needed a partner capable of managing an average of 10,000 words per month with fast turnarounds.

Acclaro technical experts designed a customized localization workflow for this client, combining automation and tool integrations with expert human oversight. Key elements included:

• Automated website localization with a Craft CMS integration:

Acclaro implemented a Craft CMS plugin and connector so content could be uploaded, translated, reviewed, and published seamlessly.

• Custom review workflow for translation accuracy:

Since this client’s web team preferred reviewing translations directly in Craft CMS, Acclaro developed a process that allowed real-time edits within that CMS. Once changes were made, Acclaro exported updated XML files and aligned them with Translation Memory (TM) databases to drive future reuse and consistency.

• High-speed sales and marketing translations:

Acclaro delivered rapid turnaround times for urgent sales materials such as sales decks. Integrations and automation accelerated content processing, guaranteeing this client’s sales teams had the localized materials they needed for key business events.

• Scalable, efficient localization workflows:

With an average of 10,000 words translated per month, Acclaro maintained an efficient process for this client’s ongoing localization needs, including website updates and marketing brochures.

By integrating automation, assigning expert linguists, and building custom workflows, Acclaro provided a frictionless, scalable localization solution for this client.

Here are the key benefits this client has gained through its partnership with Acclaro:

• Faster go-to-market time: Automated workflows and expert review processes reduced turnaround times for website localization, sales materials, and marketing content.
• Improved content accuracy and consistency: A custom translation review process ensured this client’s global messaging remained consistent across languages.
• Scalability and efficiency: Workflow automation enabled this client to manage high translation volumes smoothly, supporting business growth in international markets.
• Responsive collaboration and flexibility: Acclaro adapted to this client’s unique requirements - such as direct CMS reviews and urgent sales translations - providing a highly effective localization solution.

As this client continues expanding globally, Acclaro remains a trusted partner, helping make sure its multilingual content drives engagement and success in international markets.