The Acclaro Management Team

Michael Kriz, Founder & President   Michael Kriz on LinkedIn

Michael KrizAs Acclaro’s President, Michael is responsible for setting the vision and guiding the growth of Acclaro worldwide.

Michael founded Acclaro in 2002 and quickly grew the organization from a boutique New York firm into a global enterprise with offices and affiliates on four continents. With more than 20 years in the industry, Michael draws on experiences founding and managing localization endeavors — from his first foray into the industry creating a small translation company in Paris to working with leading global entities. A leader in the translation industry, Michael’s insights have been published in Entrepreneur Magazine, iMedia Connection, AllBusiness, Web Content Management, among others.

Michael enjoys frequent travel, and has somehow survived plane food more than 1,000 times. He loves playing soccer, and was even once called the “Cristiano Ronaldo of Irvington” (well, by his mother).



Rachel Ferris, Vice President of Operations   Rachel Ferris on LinkedIn

Rachel Ferris

As Vice President of Operations, Rachel manages Acclaro’s global operations team of project managers, technical specialists and linguists. Rachel leads the team in delivering a customer focused service for Acclaro’s clients. Her poised leadership empowers our team to develop solutions to meet the requirements of high-quality, fast-paced translation projects. An Acclaro employee since 2002, Rachel’s 20 years of industry experience spans roles from translation resource management and project management to operations management and solutions development for complex localization programs. Rachel enjoys collaborating with our customers to understand their challenges and apply her experience to developing customized translation solutions. Rachel lives in the Boston area and graduated with honors from Siena College where she combined her love of history and languages in her studies of American history and French.

Rachel is known for homemade meals inspired by her fresh herb garden and local farmer’s market. Weekends are busy with family activities – and the whole family enjoys annual vacations visiting family in Europe and exploring new destinations. Rachel often indulges her weakness for fresh cut flowers.



Matt Grotenstein, Vice President of Client Development   Matt Grotenstein on LinkedIn

Matt GrotensteinMatt’s expertise in global business communication, translation technology, and software localization is put to good use as Acclaro’s Vice President of Client Development. He leads a team of seasoned sales professionals to understand client challenges and provide smart solutions, drawing insight from an extensive background in international communication. Before joining Acclaro, Matt co-founded several industry-leading software and finance companies and led U.S. business development for the Switzerland-based translation firm, CLS Communication. He sits on the Board of the translation industry non-profit Red-T, while offering guest lectures at the Baruch College School of Communication.

Matt has a penchant for James Bond films, and a hidden talent for reciting lyrics to almost any song (with a special affinity for 90s gangster rap). Living in Boston provides plenty of opportunity for skiing, sailing, hiking, and puddle jumping to new countries. His bumper sticker for life? “My other office is a sailboat.”



Jeffrey Evans, Vice President of Finance   Jeffrey Evans on LinkedIn

Jeffrey EvansAs Vice President of Finance, Jeffrey leads the Acclaro money team in managing all worldwide accounting and reporting. His attention to detail and big-picture mastery of corporate finance make for accurate company-wide statements and cash management. Jeffrey also overlooks reporting, analysis, and budget variance to provide sound financial practices across all Acclaro international offices. He has a Bachelors of Science in Accounting from Mount Saint Mary College.

Jeffrey has other interests outside of numbers, too, including DIY home projects, playing basketball without trying to get injured, joining or avoiding the escapades of his 3 kids, and mowing the lawn with his kids (especially the three year old). His idea of a good adventure includes road tripping cross-country, flying in fighter jets, learning foreign languages, and traveling to outer space.



Rui Monteiro-Claro, Managing Director, Beyont   Rui Monteiro-Claro on LinkedIn

Rui Monteiro-ClaroAs Managing Director of Beyont, Rui heads up the Acclaro arm for staffing and review services. He leads a team of translation and localization recruiters to fit every client need, from short-term freelance resources to long-term employment candidates. Rui works closely with businesses of all sizes to hear their true needs, establish a strategic plan, and find the right people to do the job. The result is a flexible, well-rounded approach to localization for businesses of all shapes and sizes.

Born to Portuguese parents in the Democratic Republic of the Congo, Rui has lived in four different continents including a stint in the Middle East. He speaks Portuguese, French, and Spanish.



Ira Frimere, Director of Product   Ira Frimere on LinkedIn

Ira Frimere

As the Director of Product at Acclaro, Ira leads the research, design and development of next generation translation and localization solutions.  With his diverse experience in product management, quality assurance and digital technology from companies such as Nokia and Gartner, Ira is well equipped to develop strategic plans to enhance the client experience.

Ira studied at SUNY Binghamton where he received his bachelor’s degree in Mathematics. When he’s not working on new initiatives that help build stronger client relationships, he likes to visit the Pocono Mountains in Pennsylvania with his family. A black belt in Tae Kwon Do, Ira enjoys playing sports, spending time with family and watching Game of Thrones.



Alessia Petrucci, Director of Translation Services   Alessia Petrucci on LinkedIn

Alessia PetrucciAs Director of Translation Services, Alessia is in charge of the Acclaro linguistic process including training and resource allocation. Clients are in good hands with her effective leadership and depth of experience across technical, marketing, and business verticals. Thanks to her experience and knowledge, Alessia has built a team that combines a deep understanding of language, its mechanisms and repercussions with the cutting edge expertise that is required in software translation and enterprise resource planning. Alessia holds a degree in translation from the University of Geneva. Prior to joining Acclaro, Alessia worked at Microsoft in Dublin and later at Oracle in Denver. She started out translating technical, scientific, marketing, and literary materials from English to Italian and soon found herself managing a team of 20 linguists. This rich background gives Alessia all the tools to lead a world-class translation team with a personal touch.

Alessia speaks French, Spanish, and Italian, and will soon add Russian to that list (she wants to read Anna Karenina in its native language). Her favorite cities are New York, Tokyo, and Buenos Aires, and she always looks forward to that moment when musicians tune their instruments right before a symphony or ballet.



Annemieke Scott, Director of Marketing   Lydia Clarke on LinkedIn

Annemieke ScottAnnemieke has recently joined Acclaro as the Director of Marketing, with responsibility for the company’s marketing strategy and developing integrated marketing communications programs across channels such as social, content, event, public relations, email, web, and more. Prior to joining Acclaro, Annemieke has worked with many businesses and agencies in business to business marketing roles domestically as well as internationally. Her greatest strengths are her creativity, drive, curiosity and resourcefulness. She thrives on challenges, big and small.

Annemieke grew up and studied in the Netherlands and moved to London after graduating with a bachelor’s degree in communication studies. She has lived in the US since 1998 and when she is not busy having fun with her family, Annemieke loves to share her passion for fitness by teaching the occasional group fitness class – don’t worry, she is certified – and designing jewelry in her metalsmithing studio.



Lydia Clarke, Operations Manager   Lydia Clarke on LinkedIn

Lydia ClarkeLydia Clarke leads Acclaro’s San Francisco office to deliver unmatched localization and translation services with hands-on customer service. A maven of the industry since 2000, Lydia guides clients through strategic decision making for long-term globalization results. She brings years of experience in engineering, project management, and program management for a well-rounded approach to the world of localization.

A Cornell graduate, Lydia spent her student years immersed in books about Latin American studies, Spanish, and international relations. Her top language is Spanish and we hear she’s getting good at Portuguese and French. When not running international translation campaigns, Lydia spends time with her loved ones including three young sons. Rare moments of solitude are reserved for cooking, reading, and singing (sometimes all at once).



Daniela Eaton, Operations Manager   Daniela Eaton on LinkedIn

Daniela EatonDaniela manages Acclaro’s New York operations with one goal: happy clients. She supports the client teams in delivering unmatched quality and a personalized, communicative process that always keeps clients in the loop. With Daniela’s sound guidance, all members of the translation team can deliver on Acclaro’s promise of high quality localization that is on time and on budget. She has a keen eye for quality assurance and a sparkling track record for globalization strategy that brings results.

Daniela holds a Masters in Translation from Johannes Gutenberg University of Mainz in Germersheim, Germany and a Diploma in Management from The Open University, United Kingdom. She speaks German, English, Russian, French, and Spanish and has applied her many talents to the world of localization since 2001.



Seán Nolan, Multimedia Services Manager   Seán Nolan on LinkedIn

Seán Nolan
Seán is our Multimedia Services Manager and keeper of all things audio, video, production, and post-production at Acclaro. He is a strong collaborator from the ideation phase all the way through final file delivery, listening closely to client goals and offering smart solutions. Seán is an expert in production management and multimedia localization engineering and leads a savvy team in translating everything from films and apps to computer games and interactive websites. Acclaro’s clients take home global-ready media that engages and influences audiences around the world.

Once known for touring Ireland and Germany with his band, “The Field,” Seán now writes and records music from his home studio in The Garden of Ireland in County Wicklow. His free time is split between voiceover gigs, nature photography, chess games at The Harbour Bar, and helping his wife care for a rotating pack of foster dogs.



Pavel Orlov, Information Technology Manager   Pavel Orlov on LinkedIn

Pavel OrlovPavel oversees Acclaro’s worldwide technology infrastructure and support as Information Technology Manager. His team ensures that the Acclaro technology platform is always ready for top-notch performance, from network equipment and cloud datacenters to enterprise applications and user desktops. This foolproof IT environment empowers all departments to provide Acclaro’s clients with the most efficient and high quality translation services possible.

Outside the office, Pavel enjoys cooking and relaxing at home. He always has a new weekend trip on the horizon and is currently planning a tour around Europe, preferably via cruise ship.



Kittiwat Rojanusorn, General Manager   Kittiwat Rojanusorn on LinkedIn

Kittiwat RojanusornKittiwat is the General Manager of our Bangkok office where he leads all Thailand-based operations including sales for our Asian client base. An industry specialist since 2000, Kittiwat promotes growth in his local office while supporting the Acclaro global strategy. He oversees a team of engineers and localization experts to offer around-the-clock production, technical resources, and project management for every project need. Seamless coordination across time zones means that Kittiwat’s office can provide 24/7 globalization support for all Acclaro clients.

Outside of his interest in business, analytics, and marketing, Kittiwat looks for new ideas through frequent travels. He enjoys spending time with his family both on the road and at home.



Candace Smith, Sales Operations Manager   Candace Smith on LinkedIn

Candace SmithCandace establishes every new client relationship with the Acclaro brand of careful listening and pointed solutions. She calls on years of industry know-how to lead a skilled sales operations team in understanding client objectives and pulling insights from the operations team. All this groundwork comes together in a concise solutions proposal that includes accurate pricing and schedules. Candace’s thorough evaluation techniques and strategic planning set a strong foundation for every localization project that comes through our doors.

Candace first made a splash in the localization industry in 1996 after earning her masters in Spanish Translation from Rutgers and BA in Spanish Literature from NYU. In her free time, you can find Candace perfecting her grandmother’s biscuit recipe or toting a historical fiction novel to the pool with her husband and two daughters.