Senior DevOps Engineer

Location: Bengaluru, India (onsite)
Department: Information Technology
Reports to: VP of IT

WHO WE ARE

At Acclaro, we’re more than a localization company. We’re a global team of language enthusiasts, cultural connectors, and technology innovators. Our mission is to help brands speak the world’s languages and resonate deeply across cultures by blending human expertise with cutting-edge technology.

With over two decades of experience and our proprietary platform, we support some of the world’s most recognizable brands in expanding their global reach. Join us on our journey to be the model localization company of the next decade, one that’s loved by clients, colleagues, and communities alike.

YOUR NEXT ROLE

As a Senior DevOps Engineer, you’ll be the driving force behind the migration, modernization, and ongoing reliability of our technology platforms—including WordsOnline and our next-generation flagship product. You’ll architect resilient multi‑cloud solutions, elevate operational maturity, and champion a forward‑thinking DevOps culture.

In this role, you’ll blend hands-on engineering leadership with strategic influence. You’ll design scalable infrastructure, lead cloud transformation initiatives, embed resilience into everything we build, and mentor teams across IT and Engineering. If you thrive in environments where innovation, ownership, and impact meet, this role is made for you.

WHAT YOU’LL DO

• Design, build, and maintain multi-cloud Infrastructure as Code (AWS, Azure; GCP desirable), ensuring scalable, secure, high-performing, and cost-efficient environments across development, staging, and production.
• Architect and lead cloud migrations, platform modernization initiatives, and greenfield infrastructure builds, owning environment deployment, scaling, reliability, and continuous improvement of CI/CD pipelines and automation standards.
• Establish and enforce deployment best practices, operational standards, and DevOps processes to ensure consistent, repeatable, and resilient infrastructure delivery.
• Troubleshoot complex infrastructure and deployment challenges, provide thorough root cause analysis, implement long-term fixes, and support on-call ownership, escalation management, and incident response activities.
• Play an active role in post-mortems and reliability reviews, embedding lessons learned into architecture, processes, and automation to continuously strengthen platform stability.
• Design, document, and regularly test Disaster Recovery (DR) and Business Continuity (BC) strategies with clearly defined RPO/RTO targets across regions, ensuring preparedness for component and regional failures.
• Lead the evolution from highly available systems to fault-tolerant architectures capable of withstanding infrastructure or regional disruptions without service impact.
• Introduce and operationalize chaos engineering and resilience testing practices (e.g., fault injection) to proactively identify systemic weaknesses before they affect production.
• Advance observability practices beyond dashboards by implementing predictive monitoring, anomaly detection, intelligent alerting, and AI-assisted operational tooling (AIOps) for log analysis and automated triage or remediation.
• Leverage automation and AI to streamline on-call workflows, reduce operational overhead, improve alert quality, and accelerate post-incident reporting and RCA documentation.
• Build and maintain modular, reusable IaC patterns (Terraform, Bicep, Pulumi) that support multi-cloud portability, rapid environment replication, and strong developer self-service capabilities with appropriate security and governance guardrails.
• Take shared ownership of cloud cost optimization through tagging strategies, automated scaling policies, and improved visibility into multi-cloud spend.
• Define and document architecture standards, operational runbooks, and infrastructure best practices, collaborating closely with Engineering, Security, IT, and Product stakeholders to align platform capabilities with business objectives.
• Mentor and upskill IT and Engineering team members in cloud architecture, DevOps, resilience engineering, and operational excellence, acting as a trusted technical authority who translates infrastructure risk and strategy into clear business impact for senior leadership.

THIS ROLE IS FOR YOU IF YOU

• Bring 10+ years of experience in complex, production‑grade DevOps environments
• Have strong hands‑on mastery of IaC tooling (Terraform, CloudFormation, ARM, Bicep, or Pulumi)
• Are fluent in AWS and Azure, with a track record of leading cloud migrations or major re‑architecture projects
• Excel in CI/CD automation using tools like GitHub Actions, GitLab CI, Jenkins, or Azure DevOps
• Have strong knowledge of Docker, Kubernetes, networking, security, observability, and live platform support
• Can design, implement, and maintain Disaster Recovery and Business Continuity strategies that support mission‑critical systems
• Communicate clearly and confidently, translating technical risk into business language for stakeholders

YOU’LL STAND OUT IF YOU

• Hold relevant cloud certifications (AWS Solutions Architect, AWS DevOps Engineer, Azure Solutions Architect, or Azure DevOps Engineer)
• Have experience with AIOps platforms such as Datadog Watchdog, Dynatrace Davis, or custom LLM‑powered operations tooling
• Bring hands‑on experience with fault‑tolerant distributed systems and multi‑region failover strategies
• Have worked in fast‑scaling SaaS or global technology environments
• Enjoy building high‑velocity engineering cultures through mentorship and thought leadership

WHY JOIN ACCLARO?

• Global Team, Local Impact: Collaborate with colleagues around the world while making meaningful contributions locally.
• People-First Culture: Work in a supportive, inclusive environment that values your voice and well-being.
• Flexible Work Style: Enjoy remote work, flexible PTO, and a healthy work-life balance.
• Career Growth: Access mentorship, development programs, and clear pathways for advancement.
• Impactful Work: Help top-tier brands succeed globally while promoting cultural understanding and connection.
• Competitive Compensation & Benefits: Market-leading pay, bonuses, and comprehensive medical and retirement plans.
• Recognition & Support: Be seen and celebrated through regular recognition programs and supportive leadership.

VALUES WE LIVE BY

• Passion with a Purpose – We’re energized by our work and why it matters.
• Go the Extra Mile – We strive for excellence and proactive value.
• Honesty in Action – We act with integrity, openness, and respect.
• Own It, Do It – We follow through, take accountability, and take pride in our outcomes.

INCLUSION & EQUAL OPPORTUNITY – Acclaro is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made based on qualifications, merit, and business needs.