You’ve already asked all the right questions about managing your globally dispersed localization team. So let’s look at how a localization vendor, such as Acclaro, can help your internal localization team (no matter what time zone they are in) be as successful as possible.
A good language vendor will help your localization team by:
Developing and/or following a crystal-clear localization strategy. This includes determining what to localize and its corresponding timeline, plus setting realistic ROI expectations and metrics for each project. If there are multiple vendors, then each vendor should be aware of the strategy and understand their role within it.
Defining clear roles, responsibilities and requirements. What will the vendor do and what will the internal staff delegate for each project? What are the quality expectations? Who will “own” all linguistic requirements in order to keep the messaging consistent across languages and countries? What is the timeline? All these questions should be answered before a project begins.
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